FAQ

All MUGLER perfumes, ancillaries and accessories are initially inspired by the creator himself. He provides the creative impulse, then follows up on each project, giving each creation his easily recognizable style and absolute desire for perfection.

They all contain a concentrate of perfume, with alcohol and water. The different terms correspond to the quantity of perfume in the concentrate as a percentage, as follows: 16% to 25% for "Parfum"; 11 to 15% for an "Eau de Parfum"; 6% to 10% for an "Eau de Toilette"; and 3% to 4% for an "Eau de Cologne".

MUGLER Cologne is a universal fragrance that can be used by both men and women. It is inspired from the original colognes dating to the 14th century, which were known for their miraculous virtues.

Two different applications are offered for using MUGLER Cologne. The splash version is an invitation to generous use, by rubbing it across the entire body. It awakens both senses and sensuality, and offers the ultimate sensation of freshness. The spray version is more classical and is an invitation to spray MUGLER Cologne over the entire body, for a lasting sensation of freshness and well-being.

The raw materials used in the composition of MUGLER Cologne play an essential role in the olfactory durability of this creation. Its concentration (10 degrees as opposed to the traditional 5 degrees in a classic Eau de Cologne) also adds to its exceptional presence. The result is a persistent accord, a harmonious balance between freshness and energy, as well as a sensation of cleanliness and sensuality.

Our laboratories conduct no tests on animals. Our products are tested, under dermatological supervision, only on human volunteers.

There are many ways to help you determine whether your product is genuine. This page on the MUGLER website shows you a number of ways you can determine whether a product is authentic or not. But the best way to ensure you only receive genuine MUGLER products is to:

• Purchase at one of our authorised retailers. Click here to visit our store locator and find your closest store.

The word "Refillable" appears on your bottle if it is refillable. It's also mentioned online in the description of the fragrance. Angel, Angel Muse, Alien, Amen, Womanity and Aura are refillable.

There are three ways to refill your bottle. You can do it at The MUGLER Fountain, which can be found in select stores stocking our products. Our Store Locator can help you find the stores who offer the Fountain refill service. Finally, you can use our Angel, Angel Muse, Alien, Amen and Aura eco-refills. Our simple, reusable eco-refill bottles allow you to refill your bottle yourself at home. Use our Store Locator to find the stores where the products are available.

The Fountain and the bottles contain exactly the same fragrances. They are filled from the same production units and undergo the same olfactory quality control. However, if your perception of the perfume has changed slightly, this may be due to several factors, such as the method of application (the olfactory effect of perfume is different depending on whether it is sprayed or applied onto the skin), the ambient temperature, or even becoming accustomed to it.

If after a certain number of refills, the spray system of your bottle becomes damaged, contact MUGLER Consumer Relations.

Circle Clients can get a replacement cap if their bottle cap is faulty or damaged.

Contact MUGLER Consumer Relations using our contact form.

It is indeed the same fragrance. By giving A*Men a new Rubber "armor", MUGLER simply wanted to provide a new sensual pleasure from the contact with this material.

Because the Metal A*Men spray is covered with zamac, it can become tarnished. We advise you to polish it with a household product designed for use on metals.

Rubber is an unusual material, which MUGLER chose for its originality and its pleasure to the touch. However, this material is not suited to being refilled, because glass does not slide over gum. If the technology of modeling this material one day makes this possible, the A*Men Rubber spray will of course become refillable.

In Canada, and some other countries, A*Men is indeed called Angel*Men, even though the fragrance is exactly the same. It is purely for legal reasons that the use of the name A*Men is not possible in these countries.

The MUGLER Fountain allows customers to have their bottles refilled in store. The service is available for Angel Eau de Parfum and Alien Eau de Parfum with scents that are 100% true to the original. The refilling process provides the world with a new vision of luxury and service, while reinforcing MUGLER's commitment to environmental responsibility.

The original MUGLER perfume, born in 1992 and still the most famous product in our range. This sweet fragrance is refillable at the ANGEL perfume Source. Fragrance notes: bergamot, tropical fruits, vanilla, caramel and patchouli. Buy it from a Mugler retailer. Visit our store locator to find your closest store.

It's a woody-floral-amber elixir contained in a jewel-like purple bottle. Its main ingredient is the rare and precious jasmin Sambac. Notes: Sambac jasmine, Cashmeran wood, amber gris. Buy it from a Mugler retailer. Visit our store locator to find your closest store.

Aura MUGLER is an Eau de Parfum that blends floral freshness and feline sensuality. An addictive and generous fragrance pulsating around three hearts : instinctive, floral and animal heart. Buy it from a Mugler retailer. Visit our store locator to find your closest store.

MUGLER's first perfume for men is a fiery woody fragrance. An innovative, virile scent inspired by superheroes. Notes: peppermint, patchouli, coffee, cedar, leather notes. Buy it from a Mugler retailer. Visit our store locator to find your closest store.

Alien Man is a vibrant contrast between virile sensuality and electric freshness. The wake of a stylish masculinity. Notes: Smoked beech, Leather, Osmanthus. Buy it from a Mugler retailer. Visit our tore locator to find your closest store.

Angel Muse is a sophisticated, feminine fragrance contained in a beautiful "cosmic pebble" bottle. Fragrance notes: Grapefruit, Pink Peppercorn, Hazelnut Cream, Vetiver, Patchouli. Buy it from a Mugler retailer. Visit our store locator to find your closest store.

A subtly fruity elixir with accents of citrus mixed with contrasting notes of praline and meringue. Fragrance notes: effervescent berries, black current jam, pralines, sugared almonds. Buy it from a Mugler retailer. Visit our store locator to find your closest store.

The fragrance mixes fig fruits for sweetness, fig wood and leaves for woody elegance and the unexpected scent of caviar for a surprising savory dimension. Notes : fresh fig, oceanic accord, fig wood and leaves. Buy it from a Mugler retailer. Visit our store locator to find your closest store.

A super fresh perfume for men and women, fueled by citrus notes reminiscent of a traditional Eau de Cologne, and balanced by the sensual imprint of white musk. Notes : neroli, bergamot, white musk. Buy it from a Mugler retailer. Visit our store locator to find your closest store.

Les Exceptions reinterpret the greatest themes of traditional perfumery in a luxury range of nine addictive elixirs : Woodissime, Cuir Impertinent, Over the Musk, Supra Floral, Fougere Furieuse, Chyprissime and Oriental Express. You can purchase it in a MUGLER retailer. Visit our store locator to find one.